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Justin Hellen, Registered Hearing Aid Dispenser

Regain Hearing team

Justin Hellen

Registered Hearing Aid Dispenser

Justin's background is in Marine Engineering with the Royal Navy, where he rose to the rank of Chief Petty Officer. He brings structured organisational skills and a calm, careful manner.

After leaving the forces, Justin joined Regain Hearing and trained as a Hearing Care Assistant (HCA). He has since obtained a degree in Audiology to become a consultant within the company, as well as being our IT support, and is finishing a BSc (Hons) in Audiology. He is considering specialising in vestibular conditions.

As a hearing aid wearer himself, he has a natural empathy with our patients and appreciates how vital it is to keep their hearing aids and ears in tip-top condition. Justin gets great satisfaction from helping patients old and new and loves improving the quality of life of people with untreated hearing loss.

Away from work and study, Justin is interested in technology, electric vehicles, home improvement, green energy and gardening. He also swims 1km three times a week before work.

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Meet the team

Meet the hearing professionals and practice team who can help you regain your hearing

What is a hearing aid dispenser, and what do they do?

Highly qualified consultants, like the members of our team, work with people of all ages suffering from hearing loss, afflictions like tinnitus, and even disorders caused by the parts of the ear that assist with balance. Becoming a private hearing professional of the calibre you’ll find at our ear clinics requires an exceptional degree of professional competence, great communication skills, empathy and understanding.

The Health and Care Professionals Council (HCPC) is the regulatory body overseeing many health and care professionals, including hearing aid dispensers. They keep a register of professionals who meet and uphold the rigorous HCPC standards for training, skills, behaviour, and health. They protect the public from malpractice by ensuring professionals who the HCPC regulates have their titles protected by law.

In every Regain Hearing ear clinic located throughout London and Kent, private hearing aid dispensers meet the HCPC’s exacting standards. Highly experienced professionals staff our clinics, and our practice is run by professionals who are leaders in their field, noted for developing innovative new techniques and programmes for dealing with tinnitus and hearing loss.

Aside from the skills to thoroughly assess, diagnose, and treat tinnitus, hearing loss, and other ear-related complaints, in less usual circumstances, our private hearing aid dispensers can make referrals to other relevant healthcare professionals, such as ENT (ear, nose, and throat) specialists.

If you’re interested in careful, professional testing and diagnosis to improve your hearing health, book your consultation today.

Google reviews

What patients say about Justin

  • ★★★★★

    “We have always found Justin, the Audiologist, to be able, very attentive and thorough in his work. Furthermore he is helpful, pleasant and easy to converse with.”

    David Wood-Heath

    Regain Hearing Northfleet · August 2026

  • ★★★★★

    “Fantastic service from start to finish. Justin is an exceptional professional guiding you through the process and providing education.”

    Jodie Holland

    Regain Hearing Maidstone · June 2026

  • ★★★★★

    “Ear wax removal carried out by Justin very efficiently.”

    Chris Hassell

    Regain Hearing Maidstone · June 2026

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Ear wax removal Microsuction by a qualified clinician — send a booking enquiry

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