Regain Hearing team
Charlene Cobb
Hear Care Assistant (HCA)
Charlene works at
Meet the team
Meet the hearing professionals and practice team who can help you regain your hearing
What is a hearing aid dispenser, and what do they do?
Highly qualified consultants, like the members of our team, work with people of all ages suffering from hearing loss, afflictions like tinnitus, and even disorders caused by the parts of the ear that assist with balance. Becoming a private hearing professional of the calibre you’ll find at our ear clinics requires an exceptional degree of professional competence, great communication skills, empathy and understanding.
The Health and Care Professionals Council (HCPC) is the regulatory body overseeing many health and care professionals, including hearing aid dispensers. They keep a register of professionals who meet and uphold the rigorous HCPC standards for training, skills, behaviour, and health. They protect the public from malpractice by ensuring professionals who the HCPC regulates have their titles protected by law.
In every Regain Hearing ear clinic located throughout London and Kent, private hearing aid dispensers meet the HCPC’s exacting standards. Highly experienced professionals staff our clinics, and our practice is run by professionals who are leaders in their field, noted for developing innovative new techniques and programmes for dealing with tinnitus and hearing loss.
Aside from the skills to thoroughly assess, diagnose, and treat tinnitus, hearing loss, and other ear-related complaints, in less usual circumstances, our private hearing aid dispensers can make referrals to other relevant healthcare professionals, such as ENT (ear, nose, and throat) specialists.
If you’re interested in careful, professional testing and diagnosis to improve your hearing health, book your consultation today.
Our people
Meet your local consultants
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Dr Regina Marie San Gabriel
Registered Hearing Aid Dispenser
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Akshay Chauhan
Registered Hearing Aid Dispenser
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Alisa Jordan
Registered Hearing Aid Dispenser
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Clara Mesquita
Registered Hearing Aid Dispenser
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Hamish Cooper
Registered Hearing Aid Dispenser
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José Miguel Pinto Costa
Registered Hearing Aid Dispenser
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Justin Hellen
Registered Hearing Aid Dispenser
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Nikki Skinley
Registered Hearing Aid Dispenser
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Steve Ward
Registered Hearing Aid Dispenser
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Tom Field
Registered Hearing Aid Dispenser
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Dan Llewellyn
Hear Care Assistant (HCA)
Google reviews
What patients say about Charlene
★★★★★
“Amazing customer service and support from Charlene. From my initial hearing test through to my final hearing aid fitting, everything was clearly explained and I felt totally reassured. I could not have had a better experience. Thank you.”
Heather Feast
Regain Hearing Northfleet · September 2026
★★★★★
“Quick friendly and thorough. Charlene took care of me and my (rather minor) hearing aid problems in exemplary fashion. Many thanks”
David Ford
Regain Hearing Northfleet · August 2026
Book your free hearing assessment
Choose your nearest of our 11 clinics across Kent and South East London, or call and we'll find a time that suits you.