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Meet the Audiologists and Practice Team Who Can Help You Regain Your Hearing
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Meet Your Local Audiologists
(RHAD), (BSHAA), Ba(Hons)
Company Director, Principal Audiologist
As Company Director and Principal Audiologist at Regain Hearing, Lee Fletcher is no stranger to the hearing aid industry. He has dispensed private hearing aids for over a decade, first qualifying in 2005, where he trained at Amplivox Academy in Wilmslow, Cheshire. This is also how he met his future wife and business partner, Lindsay Stride (RHAD), who was enrolled on the same Audiology training course. The rest, as they say, is history.
Lindsay Fletcher (nee Stride)
(RHAD) (BSHAA) (FdA)
Company Director & Consultant Audiologist
Lindsay is a Company Director and one of the Principal Consultant Audiologists at Regain Hearing. She qualified with Distinction at Amplivox Academy in Wilmslow, Cheshire, in 2005, where she also met her future husband and business partner, Lee Fletcher. Lindsay has a wonderful way with people. Her personality and kind manner shine through when dealing with her patients and this is matched only by her technical ability.
BA Sp&A (Hons)
Kirsten is a Consultant Audiologist at Regain Hearing’s Eltham branch and has been part of the company since the beginning of 2018. Kirsten prides herself on putting her clients first and takes a holistic approach that focuses on improving our clients’ participation in daily activities and society to improve their overall quality of life. Kirsten is a fun-loving, passionate individual who will always go the extra mile to help and serve others.
Meet The Practice Team
Hear Care Assistant and Trainee Audiologist
Justin’s background is in Marine Engineering with the Royal Navy where he rose to the rank of Chief Petty Officer. Justin brings with him structured, organisational skills and a calm, careful manner. After leaving the Forces, he joined Regain Hearing where he trained for his qualification as a Hear Care Assistant (HCA). Justin feels that as a hearing aid wearer himself, he has a natural empathy with our patients and appreciates how vital it is to ensure their hearing aids and their ears are kept in tip-top condition. He gets great satisfaction from helping patients old and new. With the support of Regain Hearing, Justin is currently studying for his FdSc in order that he can achieve his goal of becoming a fully qualified Audiologist. When not working or studying, Justin has interests in technology, electric vehicles, home improvement and cooking, amongst other things.
Practice Manager, Eltham
Grant joined Regain Hearing in July 2019 to step into the role of Practice Manager at Eltham. Originally from South Africa, his background is in music composition where he achieved success running his own business composing music for film and television. He was first introduced to the company through his wife Kirsten, who is our Principle Audiologist at Eltham and so you could say, he takes his work home with him! Grant suffers from a mild, noise-induced hearing loss himself and as a result, is very aware of the need for protection and the importance of hearing well. When not working or composing, he loves spending time outdoors and travelling.
Practice Manager, Broadstairs
Kate joined Regain Hearing in June 2018. With a background in estate agency and property management, Kate was involved in securing our Broadstairs premises and liked the company so much, she joined the team! Kate is Practice Manager at Broadstairs and also manages our social media sites. Kate’s attention to detail and extensive knowledge of business administration has been invaluable in streamlining our administrative and operational procedures. Kate lives locally with her husband, between them they have five children who are all grown -up. Kate enjoys travelling, yoga, cooking vegan food and daily walks with a neighbour’s dog where she has all the pleasure of dog walking without having to clean up after the muddy paws!
Front of House Co-ordinator
Debbie is currently PA to the Principal Audiologist and front of house co-ordinator at Regain Hearing’s Eltham branch and has been there since mid 2017. Debbie has worked in customer service her entire career and aims to bring the best experience for clients and prides herself on going the extra mile. She is a chatty, bubbly member of the team who loves her role and works with all of the audiologists to ensure each patient gets the best experience when they visit Regain Hearing.
Debbie has recently become a new mum, which keeps her busy, and she also enjoys going out with friends and spending time with her family.
Hear Care Assistant and Assistant Audiologist
You could say Lauren was born into the industry, her father was a serving member of the Hearing Aid Council and built his own successful audiology business in design and manufacturing. Lauren shared her father’s passion and has worked her way through various different roles within the audiology industry, expanding her knowledge. Lauren joined Regain Hearing in July 2018 and brings a wide range of skills, not least of which is her ability to service and repair hearing aids using her beloved tool kit. She loves to help our patients, whether it is by fixing someone’s aid, bringing much needed relief by treating blocked ears with microsuction or by demonstrating how much more they can enjoy when hearing well. Lauren enjoys spending time with her son and her dogs and going for long walks that often result in ice cream! She also loves to ‘upcycle’ and ‘fix’ things even away from work!
Call Centre Manager and Marketing Coordinator
Kathryn joined the team in July 2018 . She’s had a varied background in sales, marketing and administration largely within the technology industry. However, immediately prior to joining Regain Hearing she worked with adults with special needs and learning difficulties and believes this has been invaluable in understanding and overcoming communication challenges. Kathryn has recently become a hearing aid wearer and now has first-hand experience of the journey towards better hearing and is keen to help others by sharing her experiences. Kathryn is particularly interested in the wider effects of hearing loss on the brain, overall health and well being and enjoys sharing this knowledge. She lives locally to our Broadstairs practice, an area she loves, and has two grown-up children. She belongs to a very busy ladies social group and has recently joined a choir proving that hearing loss, when properly managed, shouldn’t prevent anyone enjoying a positive social life.