Airport House, 265 Purley Way, Croydon CR0 0XZ
0800 028 6763
9am – 5:30pm Monday to Friday
How to find us
Airport House is easy to find, partly because it is very well known, and also due to the magnificent de Havilland Heron plane on display, directly in front of the building! On the familiar Purley Way, you can’t miss Airport House, nestled amidst a popular retail area, which has populated around it over recent years and grown significantly.
Parking Information
Parking is free and readily available directly outside Airport House. It couldn’t be more convenient to park and then walk a short distance to the entrance of the building.
Our Opening Hours
Monday 9.00 am – 5.30 pm
Tuesday 9.00 am – 5.30 pm
Wednesday 9.00 am – 5.30 pm
Thursday 9.00 am – 5.30 pm
Friday 9.00 am – 5.30 pm
Saturday CLOSED
Sunday CLOSED
"I have been under the expert care if Regains Croydon facility since June 2025 and cannot speak highly enough of them. Their customer service, knowledge, understanding and patience is second to none, and the hearing aids they recommend are incredible. Losing a large part of my hearing has been terrifying and life-alterimg as I am a journalist who conducts a lot of interviews in person and via Zoom and Teams, and the devices I purchased last year have allowed me to do my job again."
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Book a Consultation with Our Hearing Specialists
At our Regain Hearing clinic in Croydon, our team of highly qualified and experienced hearing specialists focus purely on improving all of your hearing concerns from the moment you walk through the door.
We help people with a range of common hearing problems, including:
Tinnitus
Ear wax blockages
Hearing loss.
Our clinics are fully equipped with the latest audiological equipment, enabling us to conduct comprehensive hearing tests in Croydon. All of our locations are clean and comfortable, with a welcoming atmosphere.
Meet our Consultants in Croydon Clinic
Lee Fletcher
Company Director, Principal Consultant
Hearing Services We Offer at Regain Hearing Croydon
Our team of audiologists are trained in using the latest microsuction techniques to safely and effectively remove earwax from your ears, enhancing your hearing and maintaining the health of your ears. Our microsuction ear wax removal treatment is quick, painless and can be conducted in the comfort of your own home.
Have you noticed changes in your hearing? We recommend a hearing test. Our dispensers perform comprehensive exams, including video otoscopy, speech mapping, ear pressure testing, word list tests and a hearing loss simulator, to accurately identify the cause of hearing loss and provide effective treatment.
We offer demonstrations of our comprehensive selection of hearing aids. Our team will help you find hearing aids that best suit your individual needs and assist you in using and maintaining them, as well as explaining how they improve your hearing.
We offer hearing aid accessories to enhance your experience of using hearing aids. Browse our range of hearing domes, sleeves, wax guards and batteries, along with general ear care products, to improve your hearing.
If you experience ringing, buzzing or whistling in your ears, it could be caused by tinnitus. We offer pioneering tinnitus treatments, including counselling and sound therapy, to help alleviate symptoms and improve your quality of life.
Loud noises can cause permanent damage to your hearing. If you need to protect your ears, our team of audiologists can customise earplugs and other forms of ear protection to preserve your hearing health and prevent irreversible hearing loss.
What to Expect from Your Consultation at Regain Hearing Croydon
Every hearing test is adapted to your needs and requirements, and you will have all the time you need to chat with your hearing specialist about the reasons that have prompted you to book a hearing evaluation or anything specific that is causing you concern.
From there, whether you’d like a routine full hearing assessment or need a specific procedure to check whether a previously diagnosed condition remains under control, we’ll advise on the tests we think are necessary and work through each step.
Not every client needs every hearing test, so much depends on the hearing loss or changes you’ve noticed, as well as anything we discover during the testing processes. We may recommend some or all of the following.
Video otoscopy: A hearing test that gives us a detailed real-time look at your ear canal using a tiny camera that provides a live video feed. You can watch the video if you’d like to and can see any indications of infection, wax or inflammation.
Speech mapping: This appraisal allows us to gain a more specific understanding of how your ears interpret sounds, often helping us adjust the programming of your hearing aids to ensure they meet your particular needs.
Tympanometry: Ear pressure tests verify the health of your middle ear, which often influences how you perceive sounds. Issues like torn eardrums, infections or excess fluid can be quickly identified and treated to relieve abnormal pressure levels.
Software-based word list tests: We use electronic speech processing tests, which produce tones through headphones at varied pitches and volumes to see how you process spoken words and how background noise impacts your hearing quality.
Hearing loss simulation: Understanding how hearing loss affects your perceptions of conversations and other noises is key to effective treatment. Simulators mimic the exact way you hear sounds, which can help explain your hearing condition and share this with friends and loved ones.
If you are interested in any of these testing options or would like to arrange a full hearing test with our talented audiology team, please get in touch.
Affiliate Nearby Attractions
It’s a fantastic advantage to be located in such a popular retail location with a great choice of restaurants and shopping outlets in a relatively small vicinity. This provides a convenient excuse to take full advantage of the surroundings, especially since our hearing tests and treatments are non-invasive, leaving you to enjoy the rest of your day in comfort.
Within Airport House itself, there is a welcoming cafe and bar/restaurant to enjoy. Of course, this is a firm favourite for regular visitors and a pleasant surprise for new clients!
Visit our Croydon Regain Hearing clinic today to experience an efficient, first-class healthcare service tailored to help you with hearing loss. Get in touch to book an appointment today.
What Our Patients Say
Frequently Asked Questions
1. What hearing services does Regain Hearing offer in Croydon?
At our Croydon clinic, we offer comprehensive hearing tests, tinnitus treatment, microsuction ear wax removal, hearing aid fitting and demonstrations, and custom-made ear protection.
2. How much does a hearing test cost at Regain Hearing Croydon?
A full hearing test at Regain Hearing Croydon costs a fixed £69, with no hidden charges, and includes a comprehensive assessment such as video otoscopy.
3. Does ear wax removal at Regain Hearing Croydon hurt?
No. Our audiologists in Croydon use gentle microsuction, which is safe and generally painless. Some people feel mild pressure during the procedure, but it shouldn't cause pain.
4. Can Regain Hearing Croydon help with tinnitus?
Yes. Our Croydon team offers tinnitus evaluations and treatment, including sound therapy, counselling and hearing aids with tinnitus management features, tailored to your symptoms.
5. Do you offer at-home hearing tests near Croydon?
Yes. If visiting the clinic isn't convenient, our Croydon audiologists can carry out your hearing test or ear wax removal at home. Just get in touch to arrange a time.
6. What are Regain Hearing Croydon's opening hours?
Our Croydon clinic is open 9am – 5:30pm, Monday to Friday, and appointments can be booked online or by phone.
7. How do I book an appointment at Regain Hearing Croydon?
You can book online through our website, call us on 0800 028 6763, or send an enquiry and our Croydon team will get back to you.
8. Are there other Regain Hearing clinics near Croydon?
Yes. Regain Hearing has clinics across Kent and South East London — get in touch and we'll point you to whichever is closest to you.