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Lee Fletcher assessing a patient's tinnitus at Regain Hearing

Living with tinnitus?

That ringing in your ears isn't something you have to just live with

You've probably been told tinnitus can't be treated. After 21 years and hundreds of people helped, we know that isn't the whole story. It isn't a cure, but it is a treatment, and it's one we developed here in the South East.

No obligation · A proper in-depth test, not a sales pitch

4.9 on Google 11 locations · Kent & London

You can't cure a cold, but you can treat it. Tinnitus is the same. The goal isn't to mask the sound. It's to find where it's coming from and reduce it down.

Watch first

Lee explains exactly what we do, in his own words

Before you book, take a few minutes to hear how we find tinnitus and reduce it down. No jargon, no hard sell, just the honest detail you won't get anywhere else.

Lee Fletcher, Audiologist & Sound Engineer, Founder of Regain Hearing

What you've been told vs what's possible

Most people give up before they ever get the right test

If you've searched online, you've found apps, white noise and a lot of "learn to live with it." Here's what actually changes the picture.

The usual advice

"There's nothing that can be done." You're handed coping mechanisms, distraction techniques, or a white-noise app that simply replaces one sound with another. The tinnitus is still there, just papered over.

Our approach

We pinpoint exactly where your tinnitus originates, then target that spot with a precisely tuned sound that disrupts the feedback loop and reduces it down. Many people notice a difference within the first half hour.

How we do it

Finding the needle in the haystack

The ear is one of the most complex organs in the body. Tinnitus can come from the eardrum, the middle ear, or most often the inner ear. So the first job is always the same: find it.

Clinician examining a patient's ear canal with a video otoscope
  1. 01

    We diagnose where it's coming from

    Using ear-pressure tests, bone conduction and a full examination, we check all three parts of the ear to rule out blockages, wax, or eardrum issues and narrow down the source.

  2. 02

    We test beyond a standard hearing check

    A normal test stops at 8,000 Hz. A lot of tinnitus sits between 8,000 and 12,000 Hz, so we test your hearing across a far wider range to locate the high-frequency area most likely responsible.

  3. 03

    We pinpoint the exact sound

    Using sound-engineering techniques borrowed from the recording studio, we run a pinpointing test to match the precise frequency of your tinnitus. This is where audiology and sound engineering meet.

  4. 04

    We reduce it down

    You're given a tuned sound to use for about half an hour, twice a day. By targeting your tinnitus with our sound, we disrupt the feedback loop and bring it down, often noticeably.

Why this is different

It isn't masking. It's treatment.

Manufacturers added tinnitus masking to hearing aids years ago: ocean sounds, wind, white noise. That can help, but it only replaces one sound with another. We wanted to actually reduce it, even for people with no hearing loss at all.

  • Targeted, not generic: We treat the specific frequency causing your problem, not a broad-brush sound.
  • Works without hearing loss too: Plenty of people who hear perfectly well still want their tinnitus reduced. We can help.
  • Developed in-house over 21 years: A method born from combining audiology with creative sound engineering, refined patient by patient.
Audiologist examining a smiling patient's ear
"I've got people who now walk around without tinnitus in their ears. That's an amazing thing, and it's genuinely what we do."
Lee Fletcher · Audiologist & Sound Engineer · Founder, Regain Hearing
years treating tinnitus
21
locations across Kent & London
11
rated on Google Reviews
4.9★
to first noticeable effect
~30 min

Honest answers

Questions people always ask

Is this actually a cure?

No, and we'll never tell you it is. It's a treatment. Just as you can't cure a cold but you can treat it, we can't promise to erase tinnitus, but for the vast majority of people we see, we can reduce it down to the point where it stops dominating daily life.

What happens at the consultation?

It's an in-depth appointment of around an hour and a half. We examine all three parts of the ear, run a wider-range hearing test, and pinpoint the frequency of your tinnitus. If it turns out your tinnitus is mild and not worth treating, we'll tell you that honestly.

Will it work if I don't have hearing loss?

Yes. The technique started with hearing-loss patients, but we developed it further so we can now help people with little or no hearing loss who simply want their tinnitus reduced.

How much does it cost?

It depends on the type of tinnitus and the products involved, as there are many of both. It is not astronomical, and we'll walk you through everything clearly at the consultation before you decide anything.

What if you can't help me?

It happens occasionally, but it's rare. If we don't think we can help, we'll be straight with you. There's no obligation to go ahead with anything.

Request your consultation

Find out where your tinnitus is, and what we can do about it

Book a no-obligation consultation. We'll either visit you or welcome you into one of our 11 locations across Kent and London for a proper in-depth tinnitus test.

Prefer to talk now? Call your nearest Regain Hearing location and ask about a tinnitus assessment, or call 0800 028 6763.

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